11-17-2002, 02:39 AM
I have AT&T for 5 years, and I've never had a problem. I even added a 2nd phone.
you can upgrade up to 2x per 6 mos. I even lost my phone earlier, and they said as long as I filed a police report I could use the upgrade price. I've also easily changed my plan both up and down.
Insurance is a gamble. you're betting you are going to screw up.
The problem seems to be that you did it through a 3rd party. Once you sign up originally, you need to really go through the "company stores". They can do things that 3rd parties can't.
you can upgrade up to 2x per 6 mos. I even lost my phone earlier, and they said as long as I filed a police report I could use the upgrade price. I've also easily changed my plan both up and down.
Insurance is a gamble. you're betting you are going to screw up.
The problem seems to be that you did it through a 3rd party. Once you sign up originally, you need to really go through the "company stores". They can do things that 3rd parties can't.