11-21-2002, 02:36 AM
Barch, the story ended well. We got a brand new phone for $29.99 and only a 1-year contract (it was supposed to be a 2-year contract for that price) -- plus, no activation fee and a free face place. woohoo! We ended up adding a 3rd line to the account and then cancelling the 2nd.
The Cingular rep was very nice and very helpful and very apologetic for the runaround we got.
The Cingular rep was very nice and very helpful and very apologetic for the runaround we got.