Defrag and scan disk

[Kingpin]

They start but never finish in the box that pops up when I do ctrl+alt+del i have:

explorer
sk9910dm
lpadqm
dap
devldrlb
bwcfgloader
iamapp
xupitersrartup
mrtmngr
qagent
launcher
poproxy
navapw32
systray
bcmdmmsg


plus the IE and any other open screens I have.