Home | Search | FAQ
Displaying 1-2 of 2 messages in this thread. |
| Posted By | Discussion Topic: FU to Time Warner Digital Cable Service | ||||
|---|---|---|---|---|---|
| NAMBLA Prez G.O.O.F.B.A.H.G.S. Kid Touching Corps | posted on 06-03-2002 @ 3:26 PM |    | |||
| Psychopath Registered: Apr. 01  | My fist FU in awhile. I ordered digital cable last week from Time Warner and of course the only time they can install it is Monday through Friday 12 to 4. So I gotta take off work. Not a big deal. So the guy shows up to my house and says he's only installing 2 boxes because thats all they were told to install and I'd have to call back and schedual another week from now appointment to get the third box and cable modem that I SPECIFICALLY told them over the phone the fisrt time. After pleading, the guy did me a favor and installed everything that I origionally asked for. After he leaves, of course, one of the boxes stops working. So I call them and the first time they can come fix it is Monday between 8 and 12. So I gotta take another day off work and and go the whole weekend without TV in my bedroom. Not a huge problem, but annoying. So at 7:55 this morning, Time Warner calls me to confirm that they are coming this morning and of course I confirm. In a shocker, they don't show up. I call back and the customer service guy says: "Well, in their report, they wrote that they called you at 10:45, (phone rang once) and when nobody picked up (again, one ring) they assumed nobody was home and skipped your house. The next time they can come is this Friday." ARE YOU FUCKING KIDDING ME?!?!?!!? After a curse-filled tirade explaining that that was the laziest most foolish thing I've ever heard, the nice guy Chris I spoke to on the phone gave me a free month of HBO, Cinemax, and Showtime. So while I am happy to get a month of free premiums, that was some really shotty service. So with the exception of Chris at Customer Service, FUCK YOU TIME WARNER.  Thanks for the pic, Sephiroth "Gimmy the bat, faggit" "I AM ZEROMUS. I AM THE HATRED!" Graduated from the ShinRa Inc. Newbie School Sanction where Sephiroth brought me in and made me what I am. We miss you. | ||||
| TheGooch Mullet Master Yo Gooch, Moron here... how's that for some fucked up shit... Fez is giving you status... Karma sucks, huh? | posted on 06-03-2002 @ 3:38 PM | | |||
| O&A Board Regular Registered: Oct. 00 | I had same problems. Beware the free month...b/c they may automatically charge you for the re-up the next month. You need to cancel it before the month is up, b/c this free month crap is just a sell-tool to get you onboard for a bigger deal. OVerall, with all the set-up problems...it's worked well ever since, no real complaints. | ||||
Displaying 1-2 of 2 messages in this thread. |