Serious Question - Serioulsy

[GonzoStyle]

Hey good buddy. Do you think you can knock off my 4 day late fee? I want to rent something today.

Honestly I would if I could but our systems aren't networked like that, so if you have a late fee at your location it will only show up at that location. If you are delinquent with your fees a national hold is put on your account until you clear it at said location. I can't even take off my late fees cause its set up that you cant edit employee accounts, I cant even get a refund if I buy something that is damaged.