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+--- Forum: Podcasting and other technical issues (https://www.cdih.net/fbhw/forumdisplay.php?fid=5)
+--- Thread: people having trouble with podcasts being transfered over (/showthread.php?tid=3193)
people having trouble with podcasts being transfered over - Philly Mike - 06-04-2009
I don't know if this would work or not, but maybe you guys should try to contact the customer service form on the site here
<!-- m --><a class="postlink" href="http://www.freebeerandhotwings.com/pg/jsp/general/contact.jsp#form1" onclick="window.open(this.href);return false;">http://www.freebeerandhotwings.com/pg/j ... .jsp#form1</a><!-- m -->
if you enter in the info explaining the situation then they may be able to take care of it there.
Just a thought that is...
better than doing nothing, or emailing the guys when they have no control over it.
Re: people having trouble with podcasts being transfered over - zdunklee - 06-04-2009
Philly Mike Wrote:I don't know if this would work or not, but maybe you guys should try to contact the customer service form on the site here
<!-- m --><a class="postlink" href="http://www.freebeerandhotwings.com/pg/jsp/general/contact.jsp#form1" onclick="window.open(this.href);return false;">http://www.freebeerandhotwings.com/pg/j ... .jsp#form1</a><!-- m -->
if you enter in the info explaining the situation then they may be able to take care of it there.
Just a thought that is...
The guys said we should be recieving info about how to switch when the new site went live. I think at this point most of us are just wondering how long that might take.
Re: people having trouble with podcasts being transfered over - MissyT - 06-05-2009
I sent an email to the customer service last nite. Here is what they said.
What I emailed: "I bought my podcast about a week before the new site went live, I was wondering when I will be given a vip login. I have heard the guys say numerous times that the "old podcasters" will be grandfathered in, but how long do I need to wait for this information? and what do I need to do? Thanks
Jessy"
What they said: "If you are a member from the previous site you have to sign up for a new account with this new site. (if you haven't already) We are updating the database from the old site to this one so everyone who had memberships will get their memberships back. In the meantime if you wish to have a membership active immediately, buy a monthly membership on the site and we will refund the monthly charge once we activate all the old memberships."
Re: people having trouble with podcasts being transfered over - krystal - 06-05-2009
You'd think they'd have had that shit done before switching.
Re: people having trouble with podcasts being transfered over - Philly Mike - 06-06-2009
i dont know if you noticed but the site itself wasn't exactly launch ready when they launched it. The people handling this arent really all that efficient.