06-12-2009, 07:44 PM
Fellow Forum Members,
Not sure if anyone else has had this issue yet regarding the new website but I just received this email....
We are sorry to inform you that your credit card was declined when we recently attempted to renew your freebeerandhotwings.com VIP Club Membership.
This was your credit card with the number ending in XXXXXXXXXXXXXXXXX.
We will attempt to renew your membership with this card 4 more times over the next 6 days. You will receive notices each time we attempt your card. If we can't renew your membership we will deactivate your account.
To change your billing information, please visit the "My Account" section. Click on <!-- m --><a class="postlink" href="http://www.freebeerandhotwings.com/site/member/login" onclick="window.open(this.href);return false;">http://www.freebeerandhotwings.com/site/member/login</a><!-- m --> to visit freebeerandhotwings.com. You will need your email address and password. Go to the "Manage Credit Cards" section and choose a new card to use for VIP Club Membership billing.
Thanks for your time.
Sincerely,
freebeerandhotwings.com Customer Service Team
I subscribed to a podcast in February, there is no way that has expired. Why am I being charged for a VIP account? I thought we were automatically going to be switched over and given access to the website. Not to mention the fact that the credit card info they gave is for a card that does not and has never belonged to me. They need to clean up the bugs in this website fast because if it starts affecting credit card info, and starts charging people, things could get ugly.
Not sure if anyone else has had this issue yet regarding the new website but I just received this email....
We are sorry to inform you that your credit card was declined when we recently attempted to renew your freebeerandhotwings.com VIP Club Membership.
This was your credit card with the number ending in XXXXXXXXXXXXXXXXX.
We will attempt to renew your membership with this card 4 more times over the next 6 days. You will receive notices each time we attempt your card. If we can't renew your membership we will deactivate your account.
To change your billing information, please visit the "My Account" section. Click on <!-- m --><a class="postlink" href="http://www.freebeerandhotwings.com/site/member/login" onclick="window.open(this.href);return false;">http://www.freebeerandhotwings.com/site/member/login</a><!-- m --> to visit freebeerandhotwings.com. You will need your email address and password. Go to the "Manage Credit Cards" section and choose a new card to use for VIP Club Membership billing.
Thanks for your time.
Sincerely,
freebeerandhotwings.com Customer Service Team
I subscribed to a podcast in February, there is no way that has expired. Why am I being charged for a VIP account? I thought we were automatically going to be switched over and given access to the website. Not to mention the fact that the credit card info they gave is for a card that does not and has never belonged to me. They need to clean up the bugs in this website fast because if it starts affecting credit card info, and starts charging people, things could get ugly.
Sir, they're not going to allow you to...break the law