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Customer service...?
#13
This is a hoot, I pulled this from the company website. Bold and italic text is done by me...

Quote:Our continuing purpose is to provide customers with uncompromising installations and service at a fair price. We believe the following fundamental business principals can assure these ideals.

• High ethical and moral standards
• Professionally engineered systems
• Full time installation and service managers make scheduling easy, with one person for you to contact who will work with you to meet your schedules
• Conscientious craftsmanship with fabrication and installations
• Rapid response to service requests
• Follow-up inquiry for customer satisfaction assurance
• Lennox heating and air conditioning products - recognized by customers as the highest quality products in the HVAC industry
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