03-31-2002, 07:42 AM
Usually if the computer will recognize it and it still won't get a dial tone it is a bad modem. Notice how I said usually though. It is not always the case but is the norm. The best way to find out is take the modem to a friends computer and put it in and see if it works. Otherwise just buy a new one. You can pick up a nice little lucent winmodem at any CompUSA for about 30 bucks.