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Displaying 1-15 of 15 messages in this thread.
Posted ByDiscussion Topic: Laptop Help
IkeaBoy
P.L.F.
Portugese Liberation Front- Liberating Status' everywhere from the Tyranny of Portugal
I will die a traitor's death
posted on 08-19-2001 @ 10:59 PM      
O&A Board Veteran
Registered: Sep. 00
I just got an HP Laptop with a built in ethernet card and when I plug my wire from my cable modem into the ethernet slot, it doesn't work. I'm wondering if anyone could give me some sort of advice how to get it working.



The narrator in Fight Club is the man we will be, Patrick Bateman in American Psycho is the man we want to be
Eliza Dushku- Hotter Than Brittny
FollowThisLogic
Nay. We are but men. ROCK.
The man with the plan.
posted on 08-19-2001 @ 11:01 PM      
O&A Board Regular
Registered: Oct. 00
Sometimes it depends on your cable modem provider.

I know Comcast requires that the computer name of your computer be the one they supply you with, and the workgroup has to be "@home".

If you had another PC hooked into this cable modem, you might want to check its Network settings to get the info (Control Panel | Network).

Another suggestion is that it hasn't automatically grabbed an IP address - it should get this from the cable modem. Confirm that the network card has DHCP enabled (In Control Panel | Network, on the Configuration tab, double click the "TCP/IP" for that network card, verify on the IP Address tab that "Automatically obtain an IP address" is checked). Once that is done you'll have to reboot and it should grab an IP. If it was already done, click Start, then Run. Type "winipcfg" and hit OK. On the screen that comes up, hit the drop-down and make sure the network card is selected. Then hit the Release button, then Renew.

Can't think of anything else it might be, apart from busted hardware, but I'm not betting on that...

Click here if you're bored enough to email me.

Me droogies: HydratedPeach is siiiiingin' in the rain.
Syndra has graduated and will one day take on droogs of her own.
One position available. Come and get one in the yarbles.... if you have any yarbles.
IkeaBoy
P.L.F.
Portugese Liberation Front- Liberating Status' everywhere from the Tyranny of Portugal
I will die a traitor's death
posted on 08-20-2001 @ 12:48 AM      
O&A Board Veteran
Registered: Sep. 00
Tried all that, still nothing, Well the green light next to the plug works, but I still can't connect. I use a 3Com Cable modem from Optimum Online which does work since it's what I use on my PC, I'm going to call up HP tomorrow.



The narrator in Fight Club is the man we will be, Patrick Bateman in American Psycho is the man we want to be
Eliza Dushku- Hotter Than Brittny



This message was edited by IkeaBoy on 8-20-01 @ 12:51 AM
PeterDragon
posted on 08-20-2001 @ 8:46 AM      
O&A Board Regular
Registered: Jan. 01
Ikea,
I have optimum with desktop & laptop.

The only thing I learned in college is "occam's razor", which says simplest answer is usually correct.

Can I figure you checked all of the simplest things first? that all your modem lights are green? Are you using same ethernet cable as desktop (ie. unplugging desk and plugging in laptop)? did you check that your network settings are all OK? (tcp/ip settings, etc.?)
Have you successfully connected laptop to a different network?



usr/bin
posted on 08-20-2001 @ 11:05 AM      
Hanger-On
Registered: Aug. 01
Assuming your cable modem line plugs RIGHT into your original desktop? Have you simply pulled the CAT5 cable from the desktop and plugged it straight into the laptop? IF that's what you've done pull the plug out of the laptop and put it back in the desktop assuming it works.. it's the laptop/modem. SO.. heres what you do. Since you've already verified all the steps Logic layed out for you there's little left to do and you should be up and running in no time.

You're getting a green light on the NIC which means it's getting a signal more or less from the modem. That's good. When the 3COM modem changes over.. assuming you ahve the same one I do.. the sharks fin? alot of times it's looking to push it's IP onto a specific NIC card with a specific MAC address. Sooo how do we get around this? Hopefully killing power to the modem for 10 minutes or so and clearing it's settings will do so. You MIGHT have to call Cablevision if thats your provider and have them assist you with clearing out the addresses the modem is "preffering" to use.

Now keep in mind, I'm assuming you REALLY did check ALL you're DHCP, DNS, and winipcfg settings. Since you said you did.. then you MUST have Win95, 98 or ME, since 2K winipcfg is not a known command. Hence assuming further it's 98 or ME since NEW laptops wouldnt ship with 95.. and if it IS a new laptop.. well.. it's most likely ME. I hate WinME. But none the less, if my powers of deduction are astute then it's what you've got and we can't change that. In your Network components section, do you have TCP/IP, Client for MS Networks and a NIC listed? Without you the user providing every last tidbit of information.. I highly doubt anyone here will be able to prognosticate a fix for you.

Kisses and Hugs.. usr/bin







security is your problem, getting in is mine
Hummercash
posted on 08-20-2001 @ 12:47 PM      
Psychopath
Registered: May. 00
Try going to Start/Run and type in winipcfg
Once that starts up, click "Release All"... when
the IP address is 0.0.0.0, click "Renew All"

I also have optonline and a sharkfin and i
sometimes have to do this when i switch
computers.



Guns don't kill people...dangerous minorities do.

Q: How do you make a 7 year old girl cry twice?

A: Rub your bloody cock on her teddy bear.

FollowThisLogic
Nay. We are but men. ROCK.
The man with the plan.
posted on 08-20-2001 @ 9:09 PM      
O&A Board Regular
Registered: Oct. 00
I hate when people don't read other people's replies.

Anyhoo, PeterDragon and LaughRiot (as usr/bin) gave me an interesting idea.... it's possible that the network cable you're using is bad - even if you get a green light. Sometimes simply swapping cables will do the trick.

If it's the same cable that the desktop uses, then forget that idea.

Calling HP would probably be pointless, but worth a shot if you REALLY think it's a hardware problem. See, companies really don't like to take the blame for things themselves. Much more likely that they'll tell you it's some piece of software you installed, or your cable modem is fucked up (no matter how many times you tell them it's the desktop), or they'll come up with just a load of lying bullshit such as "oh, that model isn't compatible with cable modems".

You might get lucky and get that ONE guy on the phone who actually knows what in the fuck he's doing, but odds are against ya there..

Click here if you're bored enough to email me.

Me droogies: HydratedPeach is siiiiingin' in the rain.
Syndra has graduated and will one day take on droogs of her own.
One position available. Come and get one in the yarbles.... if you have any yarbles.
DasDoomper
posted on 08-21-2001 @ 8:25 AM      
Psychopath
Registered: Jun. 01
The first thing you should do is make sure the drivers for your network card are correctly installed. Right click on the "My Computer" icon and select "properties". Click on the "Device Manager" tab and make sure there aren't any devices with yellow exclamation marks next to them - ESPECIALLY your network card. If you have one next to your network card, that means your drivers are not installed correctly, and that is why your network card isn't working. You will need to reinstall them. If there aren't any problems with hardware drivers, then you should make sure you have all the required protocols for using you cable modem. Right click on the Network Neighborhood icon, select properties. Make sure you see Client for Microsoft Networks, Your ethernet adapter, and TCP/IP protocol for your ethernet adapter. It's also a good idea to have the NetBUEI protocol installed as well. If you do not have these installed, your network card will not work with your cable modem. If these don't work, then you probably have a hardware problem.



DasDoomper


FollowThisLogic
Nay. We are but men. ROCK.
The man with the plan.
posted on 08-21-2001 @ 8:46 AM      
O&A Board Regular
Registered: Oct. 00
NetBEUI is not necessary, in fact could be more harm than good.

TCP/IP is a must.

I would assume that if the NIC is built into the laptop, then the laptop came pre-loaded with its drivers.

New suggestion I thought of - if there's any "AOL Adapter" in your Network properties, blow it away. After you blow it away, REMOVE ALL TCP/IP ITEMS in the list, then reboot. Once rebooted, go back into your network properties, Click Add, then Protocol. TCP/IP is listed under Microsoft - add it. You'll need to reboot again.

AOL (especially pre-6.0) can really fuck with networks to the point where you can't get the PC on the network. This is because instead of using the shared Microsoft DLL's, AOL decides to overwrite those with its own shitty, older copies. That's why you need to remove and reinstall TCP/IP.

Even if you've got no AOL in there, it may be a good idea to blow away and reinstall TCP/IP anyway. After all you've been through so far, it's just one more thing to do..

Click here if you're bored enough to email me.

Me droogies: HydratedPeach is siiiiingin' in the rain.
Syndra has graduated and will one day take on droogs of her own.
One position available. Come and get one in the yarbles.... if you have any yarbles.
IkeaBoy
P.L.F.
Portugese Liberation Front- Liberating Status' everywhere from the Tyranny of Portugal
I will die a traitor's death
posted on 08-21-2001 @ 3:50 PM      
O&A Board Veteran
Registered: Sep. 00
The problem was (I called optimum) was that i had to unplug my modem for a couple of minutes while it 'reset' and then plug it in and now everything is nicey nice.



The narrator in Fight Club is the man we will be, Patrick Bateman in American Psycho is the man we want to be
Eliza Dushku- Hotter Than Brittny
Opie's Sack Lunch
posted on 08-23-2001 @ 9:34 PM      
Psychopath
Registered: Jun. 01
NetBeui is a non-routeable protocol so that wont help.
1.Check Physical connection
2. Check NIC card light
3. check Device Drivers
4. How about the software that came with your cable modem? that might need to be installed in your laptop's HD. If it's Optimum online it should be a green CD


FollowThisLogic
Nay. We are but men. ROCK.
The man with the plan.
posted on 08-24-2001 @ 12:40 PM      
O&A Board Regular
Registered: Oct. 00
Psst - Sack Lunch - it was solved two days before you posted.

Click here if you're bored enough to email me.

Me droogies: HydratedPeach is siiiiingin' in the rain.
Syndra has graduated and will one day take on droogs of her own.
One position available. Come and get one in the yarbles.... if you have any yarbles.
Opie's Sack Lunch
posted on 08-25-2001 @ 8:07 PM      
Psychopath
Registered: Jun. 01
Well aren't we glad it ended well?....I'm such a tool. OK Terrific.

PeterDragon
posted on 08-27-2001 @ 7:49 PM      
O&A Board Regular
Registered: Jan. 01
Ikea,
I can't believe I forgot to tell you to try that; it it's one of the first stupid things you have to do with Optimum.



Hummercash
posted on 08-28-2001 @ 2:16 PM      
Psychopath
Registered: May. 00
I only have one problem w/ optimum... the tech support fucking sux a big fat cock. The solution optonline gives to ANY question: Just unlplug the modem, wait a few minutes and plug it back in again. Even when you tell them that u have already done this and it didn't solve the problem, they tell u to do it again. Other than that, i have no complaints w/ my KICK ASS speeds... i get faster downloads than my uncle's full t1 :)


Guns don't kill people...dangerous minorities do.

Q: How do you make a 7 year old girl cry twice?

A: Rub your bloody cock on her teddy bear.




Displaying 1-15 of 15 messages in this thread.